January 04, 2021

Moxie menstrual cups - regular and super
“So it went in ok, but now I can't get it out!” Sound familiar?

As your period phone-a-friends and curbers (is that a word?) of all kinds of period drama, we’re here to help - whatever your period drama may be!

Now first things first – we don’t want to alarm you – not everyone who uses a menstrual cup will experience it getting or feeling 'stuck', BUT it is super common and can happen even to the most experienced cup user. If you are a cup or tampon user, you will likely know that your cup can't get 'lost' inside you - IT LITERALLY HAS NOWHERE TO GO. Your vagina is not a bottomless pit– there is only so far a cup can go.

If you feel like your cup is stuck, or you’re having trouble getting it out, it’s likely sitting too high, sitting sideways, or perhaps the suction seal this time was super strong when you inserted it.

If you’re reading this, you may have already read our guide to menstrual cup removal HERE. If not, check it out and try the basics first. If you’re new to cups, insertion and removal can be a bit tricky and take a bit of getting used to - we've penned a handy lil' guide on some top tips for easy(er) cup use, HERE.

If you’re still having no luck, try this handy little guide, below, to help you remove a stuck cup!

Before we dive in (so to speak) – know that you.are.not.alone. A lot of us have our very own stuck stories and whilst it was a super intense experience at the time, we can look back and laugh about it now. The stress! The anxiety! The panic! How could this little silicone device cause such drama?! Stress less – we’ve been there before and we survived to tell the tales. And you will, too. Here’s how…




Obvs. You’re going to have to reach in there at some point and you want clean hands and nails doing it. Our vaginas are precious! We don’t want to invite in any unwanted bacteria.



Just like when you first inserted it. If you’re tense, your pelvic floor muscles will tense up, too, making removal that much more difficult. Take a few deep breaths and find a comfortable position. Squatting (in the shower is good because spills) is a tried-and-tested position because it helps open-up the pelvis and makes the vaginal canal shorter, often helping your cup lower itself a little.



We know – it’s in your vagina – but where exactly? With a clean finger (index finger usually works best), reach in and locate it’s whereabouts. Can you feel the toggle, or stem at the base of the cup? Is the cup facing the right way (as in, with the toggle angled towards the opening of the vagina)? If your cup is at an angle, or is somehow sitting sideways, use your finger to slightly guide it so that it’s sitting upright. This will make removal easier. Note to self: Don’t pull on the toggle! This will not release the suction.

 Moxie reusable menstrual period cup and carry pod (regular)


Also known as ‘kegels’ – we’ve talked about these a bit on the blog and even on the podcast but for those who are unfamiliar with them, here’s a quick 101: your pelvic floor muscles are the ones that keep everything inside you in place (your bladder, uterus and bowels). Pelvic floor exercises are when you contract and release those muscles (feels a bit like holding in a wee, then letting it out) repeatedly, which helps strengthen them. We recommend doing 10 of these at least once a day (as a very general rule of thumb – please see a doc if you have more specific concerns, like incontinence, bladder control issues or anything else that might impact your pelvic area).

Ok so back to it…

Doing the ‘release’ part of the pelvic floor exercise can help push your menstrual cup down the vagina and towards the vaginal canal. As you push downwards, reach into your vagina with your thumb and index finger, and see if you can grab at the base (just above the toggle/stem), just enough to pinch it slightly and release the suction seal. If you’re able to reach it and release the suction, you should easily be able to slide it out.


Still no luck? Onto step 5…



Insert your index finger again and attempt to break the seal of the cup by running your finger around the sides, or by pushing down on the rim, if you can reach it. If the cup is fully ‘open’ and you feel like it might be too big to remove, try folding it whilst inside you (pushing down on the rim, similar to the punch down fold, might help).

If that doesn’t work…


Best menstrual cups Australia online | Moxie 


Got the sweats? Feeling a little hyped (in a stressed way?). It might be time to take a little breather, Moxette. Step away, make a cup of tea and take 5 to re-group. Then come back to it with a clear head (and clean hands) and try again.

If you’re STILL not having any luck...



... like sitting on the toilet, or propping one leg up on the toilet whilst standing. Changing angles can help change the position of your cup, making it easy to reach.

And if all else fails…



It might be time to phone a friend/partner to help give you a hand (make sure they wash their hands first, too!) or visit a health professional like a doctor or a gyno, who should easily be able to get your cup out for you. THERE IS NO SHAME or embarrassment in asking for help or seeking medical attention. It happens to the best of us.


Whatever you do, PLEASE REMEMBER: To never leave your Cup in for more than 8 hours at a time – so make sure you can remove or have it removed within that window.



Inserting and removing your cup will get easier as you get used to it. Here are some top tips to help reduce the likelihood of it getting your period cup stuck the next time…

  • Make sure you’re using the correct cup and size for your body and your flow (more on choosing your best fit, HERE). Sometimes it can take a bit of trial and error to find the right fit. If you have a particularly low cervix, a shorter, wider cup might fit you best. If you have a high cervix, a longer cup is likely to fit you best (we wouldn’t recommend using a short cup if you have a high cervix – your cup can move further up your vagina as you move around which means that a short cup might be harder to reach).
  • Read the instructions for use provided in each pack and follow them.
  • Don’t insert anything else into your vagina or have intercourse whilst your cup is inside you.
  • The way you fold your cup when you insert it can also change the way it sits inside the body. Try different folds and find the one that works best for you.
  • Don’t insert your cup too high. As long as it’s sitting underneath your cervix, you’re good. Remember that cups generally don’t sit as high as tampons do, as they sit closer to the vaginal opening (though they can move around as you do). You should be able to easily reach the stem. Speaking of the stem…
  • Moxie Cups have less of a stem and more of a toggle – it’s really there just to help you locate the base of your cup when it’s time to remove – it’s not to be used to pull the cup out, like the string of a tampon. We purposely made our toggle quite small so that it doesn’t feel obstructive, but can still do its job – which is why we don’t recommend cutting or trimming it. You may have heard of lots of people trimming the stem of their cups, which might work for those that have very long stems, but unless you’re suuuuuper confident that you’ll be able to find the base of your cup each and every time you need to remove it, we’d say best not to snip it.

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